Seth Godin once said, “You can use social media to turn strangers into friends, friends into customers, and customers into salespeople.”
Strangers into friends? Obviously. That’s possible. Friends into clients? That’s right; it’s pretty simple to promote your site (where followers and friends can make a deal) via social media. Clients into salesmen? Without a doubt! The reason is that every customer talks about the product they like. So, they are automatically the salesperson for your business.
However, with the introduction of social business, which enables friends to become clients via social media sites (without making the journey to your webpage), we’re taking Seth’s musings to an unheard-of level.
What is social commerce?
Social commerce is an eCommerce business term for purchasing and selling products and services via social media networks. Social commerce encompasses worldwide and community commercial markets that incorporate enormous organizations offering items to a large number of social media followers to singular purchasers and venders wanting to use their close by systems. Exercises can incorporate different parts of online business from finding out about an item through direct messages to merchants to making a mobile payment using a social application.
Instances of social business:
* Chat boxes to ask about items and administrations * Groups and gatherings for purchasing and selling things * Electronic payments using informal communities * Facebook Marketplace to rundown and buy items in communities * Product Pins with costs showed on Pinterest * Buyable Pins to purchase items legitimately from Pinterest * Google Shopping advertisements under YouTube recordings * Coupon codes and connections to items on Instagram